Privacy Policy

Cromaris d.d., Gaženička cesta 4b, Zadar, personal identification number (OIB) 58921608350 (hereinafter: “Cromaris”) as a responsible company protects your privacy and your personal data. We have therefore adopted this Privacy Policy in order to inform you about the ways of collecting and processing personal data.

Use of the website

Cromaris is the owner of the website, and when you visit it, we automatically collect certain data and statistical information through our Internet servers or “cookies”. Examples of information about your use of the website include: the most visited and viewed pages and links on our website, the time spent on the website, the most popular keywords that lead users to our website, your IP address, information collected through cookies, your device data such as hardware settings, system activities, types of browsers, etc. The purpose of such processing is to edit our pages so they can be as efficient and as simple as possible for our visitors, i.e. to adapt them to your needs.

 For the purpose of data collection, Cromaris uses:

– Google Analytics
– Google AdWords Remarketing
– Facebook Pixel

Our website may contain links to other websites that Cromaris does not manage and for which it is not responsible. We suggest that you review the personal data protection policies of such websites to learn how they collect and process your personal data.


Cromaris uses technical and organisational security measures to protect your data. Any personal data you provided us with will be encrypted during transmission through algorithms to maximise the security of our website and to avoid any misuse of data by third parties. Our security measures are continuously improved in accordance with technological developments.

The use of cookies


A cookie is a small text file that a website stores on your computer or any other device, with information about your navigation on that website. Cookies are necessary to make browsing easier and to customise it for the user, and they do not damage your computer.

Even though the general term “cookies” is used in the Policy because cookies are the main way of storing data used by this website, the “local storage” space of the browser is used for the same purposes as cookies. All information in this section also applies to “local storage”.


Cookies are an essential part of the operation of our website. The main purpose of our cookies is to improve your browsing experience. For example, they are used to remember your personal preferences (such as country) while you browse the website and for future visits. The information collected by cookies also allows us to improve the website by estimating the amount and patterns of use, the adequacy of the website for individual user needs, faster searches, etc. Sometimes, if we have obtained your consent in advance, we may use cookies, tags and similar tools to obtain information that enables us to show you, either from our own website or third-party websites, or in any other way, ads based on an analysis of your website browsing patterns.


The information stored in cookies is used exclusively by Cromaris, other than those described below as “third-party cookies”, and these are used and managed by external legal entities to provide the services we request to improve our own services and the browsing experience for users. These “third-party cookies” are mainly used to obtain access statistics.


You can restrict, block or delete cookies from this website at any moment by changing the configuration of your browser using the steps below. Although the settings are different in each browser, cookies are usually configured in the “Personal preferences” or “Tools” menus. For further details on the configuration of cookies in your browser, please see the “Help” menu in the browser. If you generally want to know more about cookies and how they work, you can find out more at and

Answering your inquiries

Cromaris pays special attention to the users of our products and services. Your loyalty is extremely important to us, which is why we encourage you to communicate with us.

You can contact us via e-mail at If you contact us, we may, based on your inquiry representing your consent, and in the event of a complaint, based on our legitimate interest, process your personal data in order to:

  • respond to you inquiry:
  • process the possible complaint and take the necessary actions;
  • provide you with information about our products, services or competitions.

For these purposes, we process the personal data you provide us with on that occasion, and in particular your name and surname, telephone number, address, e-mail, date of inquiry and the nature of the inquiry. The period of storage of your personal data depends on the nature of your inquiry that we process for a certain purpose.

Business cooperation with Cromaris d.d.

If you are our business partner or you are in some other contractual relationship with us, we process your personal data that is necessary for the purpose of concluding, implementing and executing our contractual obligations. In most cases, Cromaris cooperates with businesses and only to a small extent processes personal data of natural persons, which may include personal data such as name and surname, address, personal identification number (OIB) and contact details. Providing personal data in this case is a necessary condition for a contractual relationship. We store the data during the period of our cooperation, as well as after the expiration of the cooperation in the period required by our legal obligations.

Processing of personal data for employment purposes

How and with whom we share your personal data

We may share your personal data with government authorities at their request and with third parties who provide us with personal data processing services as processors. These service providers, in accordance with the regulated contractual relationship for the purpose of personal data protection, are obliged to use the data entrusted to them solely in accordance with our guidelines and strictly for the purpose we have contracted.

Your rights

At any moment you can:

  • Request access to your personal data and request an update of your personal data;
  • Request that we provide you with additional information on how we use your data;
  • Receive personal data you have provided us with in a structured, commonly used and machine-readable format and, where technically possible, request a transfer of this data to another controller without hindrance if the processing of your data is based on your consent and is carried out in an automated manner;
  • Request the deletion of the user’s personal data. Since users may only request the deletion of their personal data, for the purpose of protecting users we may require an identity verification before carrying out the request;
  • In cases where the processing is based on consent, you can withdraw your consent with effect in the future in order for us to stop such specific processing. Withdrawal of the consent shall not affect the lawfulness of the processing based on consent prior to its withdrawal;
  • Request a restriction of processing of your personal data;
  • Object to any processing based on our legitimate interest, unless the reasons for such processing override the right to the protection of personal data.

Data Protection Officer

If you have any questions related to the processing of your personal data and the exercise of rights, you can contact our Data Protection Officer.


If you suspect that there has been a breach related to the protection of your personal data, you have the right to file a complaint to the Agency for Personal Data Protection.

Contact details of the controller

Controller:        Cromaris d.d.
Address:                       Gaženička cesta 4b, 23 000 Zadar, Croatia
Tel.:                             +385 23 254 960
Fax:                             +385 23 342 802

Confidentiality and access to data

With this statement, Cromaris d.d. undertakes to protect the confidentiality of all personal data to which it has the right and the authority to access, and to use that personal data solely for a specific (prescribed) purpose, in accordance with EU Regulation 2016/679 on the protection of individuals with regard to the processing of personal data (Regulation).

Confidentiality of data

We want to be clear that when you visit these websites, your personal data remains confidential, unless you wish to disclose it voluntarily. We undertake not to disclose, sell or transfer the data we have received to other parties (except in cases prescribed by the Regulation).

Changes to our Privacy Policy

In the event of changes to our Privacy Policy, we will notify you about it on this website and update the date of the Privacy Policy modification below as follows.

This Privacy Policy was last modified on 2 February 2023